Most Frequently Asked Questions
Q. When will I be charged?
A. You will only be charged on despatch of your new coins, which will be sent to you as soon as possible after launch.
Q. How much will I be charged?
A.Every UK 50p will be charged £4.99, every UK £2 is £9.50, and every UK £5 is £12.99 (all prices exclude postage).
Q. How much is postage?
A. Postage is charged at £2.99.
Q. I don't want a coin I've received, how can I return it?
A. You can take advantage of our free 30-Day Money Back Guarantee. Simply log in to your account and select the item to return, or contact our customer services team via email: [email protected]ion.com or phone: 0333 00 32 777 (Mon - Fri, 8:45am - 5pm).
Q. How do I cancel my subscription?
A. You can cancel your subscription at any time. Simply contact our customer services team via email: [email protected] or phone: 0333 00 32 777 (Mon - Fri, 8:45am - 5pm).
Q. What other subscriptions do Change Checker offer?
A. Click here to see our full range of UK New Issue Subscriptions which include 50p only, £2 only, and £5 only subscriptions, as well as combined subscriptions for 50p & £2, and 50p, £2 & £5 releases.
Most Frequently Asked Questions
Q. When will I be charged?
A. You will only be charged on despatch of your new coins, which will be sent to you as soon as possible after launch.
Q. How much will I be charged?
A. Every UK 50p will be charged £4.99, every UK £2 is £9.50, and every UK £5 is £12.99 (all prices exclude postage).
Q. How much is postage?
A. Postage is charged at £2.99.
Q. I don't want a coin I've received, how can I return it?
A. You can take advantage of our free 30-Day Money Back Guarantee. Simply log in to your account and select the item to return, or contact our customer services team via email: [email protected] or phone: 0333 00 32 777 (Mon - Fri, 8:45am - 5pm).
Q. How do I cancel my subscription?
A. You can cancel your subscription at any time. Simply contact our customer services team via email: [email protected] or phone: 0333 00 32 777 (Mon - Fri, 8:45am - 5pm).
Q. What other subscriptions do Change Checker offer?
A. Click here to see our full range of UK New Issue Subscriptions which include 50p only, £2 only, and £5 only subscriptions, as well as combined subscriptions for 50p & £2, and 50p, £2 & £5 releases.
