Most Frequently Asked Questions

Q. When will I be charged?

A. You will only be charged on despatch of your new coins, which will be sent to you as soon as possible after launch.

Q. How much will I be charged?

A. Each new issue UK 50p will be charged at the reduced price of £5.49 (+£2.99 p&p) until 2025, at which point prices will increase to the full RRP of £5.99 (+£2.99 p&p). Each new issue UK £2 will be charged at £9.99 (+£2.99 p&p) and each new issue UK £5 will be charged at £13.99 (+£2.99 p&p). If you order multiple subscriptions you will only be charged one postage fee.

Q. How much is postage?

A. Postage is charged at £2.99.

Q. I don't want a coin I've received, how can I return it?

A. You can take advantage of our free 30-Day Money Back Guarantee. Simply log in to your account and select the item to return, or contact our customer services team via email: [email protected] or phone: 0333 00 32 777 (Mon - Fri, 8:45am - 5pm).

Q. How do I cancel my subscription?

A. You can cancel your subscription at any time. Simply contact our customer services team via email: [email protected] or phone: 0333 00 32 777 (Mon - Fri, 8:45am - 5pm).

Q. What other subscriptions do Change Checker offer?

A. Click here to see our full range of UK New Issue Subscriptions which include 50p only, £2 only, and £5 only subscriptions, as well as combined subscriptions for 50p & £2, and 50p, £2 & £5 releases.