In line with the General Data
following five principles. We will…
Always work to keep data safe.
Make it clear when and why we are collecting data.
Keep data up to date and only hold it for as long as
Only hold data for the purpose it was collected.
Treat data with the same respect you treat your own personal
Please visit the Contact
Preferences Centre if you would like to amend how you hear
The Westminster Collection is a trading style of 288 Group Ltd.
who are registered under the Data Protection Act. You can contact
us at email@example.com
with any questions.
We collect and securely store the customer information you
provide, including payment preferences, to provide you with the
goods, services and information expected of a mail-order / online
We use your information for the purposes of marketing coins,
stamps and other collectibles which are of interest to you.
How we collect data
We collect and process data on the basis of legitimate interest.
This will be whenever you enter into a transaction with us or
manage your account. We also collect data when you complete other
interactions such as entering a competition or applying for a
If we collect data which can be used to contact you, we will
always offer you choices for managing your communication
preferences, explained further in the 'Marketing Communication'
We, and some of our business partners, also collect information
when you browse our website or blog, which is explained below in
Keeping your data
We make sure to only keep data for as long as it is required to
service your account, retain your transactional history and
remember your preferences. We also hold certain types of data in
accordance with legal requirements for tax and accounting
It's important to us that your details are as up to date as
You can edit
your personal details here or contact our Customer
Service Team here.
How we keep your data secure
As appropriate we use comprehensive modern technology and
processes to ensure the security of all data held, including but
not limited to: firewalls; encryption, anonymization, password
management and regular software updates. We perform a regular
review to make sure our security measures match the level of
sensitivity of the data held. We only retain data for the length of
time it is required as detailed in the section above.
If you are a customer we might contact you by email, mail or
telephone unless you ask us not to.
You can choose at any time not to be contacted and we will
update your preferences.
You can do this by updating your contact preferences
here or by contacting our Customer Service Team.
If you inform us that you no longer wish to receive marketing
emails and/or telephone calls you will stop receiving them within
24 hours. We will still hold your email address (unless you ask us
to remove it) to contact you about customer service related issues
- despatch updates for example.
If you inform us you no longer wish to receive postal marketing
you may still receive some letters up to 4 weeks after you change
your preferences as mailings are printed in advance. You will still
receive customer service related letters.
If you have indicated that you are happy for us to do so, we
occasionally share data with carefully selected 3rd parties so they
can contact you. You can opt out by updating your
contact preferences here or by contacting the Customer Service Team.
We advertise using many internet based platforms, including
Facebook, Twitter, AdWords and others. We make sure we always act
in accordance with the terms and conditions of these platforms to
show you products and news you may be interested in. All of these
platforms offer you ways to manage your privacy and advertising
preferences from within their own settings.
We may also share your personal information and limited
transactional data with business partners to help target the offers
we make to you such as Google; suppliers we engage to process data
on our behalf such as Neverbounce; data co-operatives such as
Epsilon Abacus; Government bodies and law enforcement agencies (if
required to do so), and successors in title to our business.
Re-targeting (also known as re-marketing)
We use re-targeting to show customers and visitors to our
website tailored adverts served by 3rd party vendors across the
internet. We work with partners such as Google and Facebook to do
this using first-party cookies (such as the Google Analytics
cookie) and third-party cookies (such as the Double Click cookie).
To learn more, or to opt-out of receiving online display
advertisements tailored to your interests by our third party
partners, visit the Network Advertising Initiative at www.networkadvertising.org/choices.
We work with Epsilon Abacus (registered as Epsilon International
UK Ltd), a company that manages the Abacus Alliance on behalf of UK
retailers. The participating retailers are active in the clothing,
collectables, food & wine, gardening, gadgets &
entertainment, health & beauty, household goods, and home
interiors categories. They share information on what their
customers buy. Epsilon Abacus analyses this pooled information to
help the retailers understand consumers' wider buying patterns.
From this information, retailers can tailor their communications,
sending people suitable offers that should be of interest to them,
based on what they like to buy.
Please note that Epsilon Abacus may transfer data outside the
EEA. The transfer will take place in the presence of appropriate
safeguards, including standard data protection clauses adopted by
the EU Commission. If you would like more information, please email
us at firstname.lastname@example.org
Cookies are text files that are automatically placed onto your
device by many websites. They are used to improve the performance
of a website, for remembering preferences, for making your
experience on a site smoother and to provide website owners with
information on how the site is being used.
blog, to identify and monitor how the website is being used and to
track how our advertisements perform.
To enjoy the full experience of our website, and to make a
purchase, you will need to allow cookies.
However, to get a better understanding of how to get control of
cookies on your system we suggest you go to www.aboutcookies.org - they
have lots of up-to-date information about how to manage cookies in
the latest internet browsers.
We welcome your comments and messages. For general enquiries or
account based questions please contact us here.